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Bristol - Heathrow - BA Club Class Flight

Brazil here we come! After two cancellations, our much-anticipated Brazil adventure is finally here.


View Pantanal and Amazon 2022 on Grete Howard's travel map.

Pre-word

2020
To cut a long story short, back in early 2020, we booked a trip to Brazil in September that year, to replace a much more complicated multi-country tour of South East Asia, which was deemed too complicated to pull off during the Pandemic. Of course, Covid didn't disappear as hoped, so the Brazil trip was cancelled.

In 2021, Brazil was closed to foreign visitors as a result of the pandemic, so again the trip was cancelled – or rather postponed.

This year (2022), with vaccines and boosters in place, things seemed so much more positive, so we re-resuscitated the plans to visit Brazil. Follow along with us to see how this panned out.

April 2022
So far so good. The only snag is that we need to show negative Covid tests on entry to Brazil. That shouldn't be too much of a problem.

May 2022
The negative test requirement has now been lifted, so that is one less thing to worry about.

We do, however, have to show our proof of vaccination. British Airways suggest that we use an app called Verifly, where we can upload our certificates and it should link directly to the BA site. I love it! So easy! I do, however, pack a paper copy, just in case.

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June 11th 2022
Checking the British Airways website, it transpires that our flight leaves from Terminal Three, not Terminal Five as stated on our tickets.

No problem, we'll just amend our parking arrangements. Purple Parking claim that it is a busy period, and they need extra payment to move it to T3. £180. That is not so much of a problem, the original cost was £163. No, they want an EXTRA £180, in ADDITION TO the amount already paid. Sod that!

We look at our options. We could continue to park at T5 and take the 20-minute underground train from T5 to T3, although that doesn't seem like much fun when we have tried to minimise hassle by booking the 'meet and greet' service.

Looking around online, we find some alternative arrangements, using a company called Airside Meet and Greet. And they are cheaper than the original company, at £146

Shame on you Purple Parking! We have used them a number of times previously, and have mostly received good service. To their credit, they did refund the T5 parking.

Checking out the review for Airside Meet and Greet on Trust Pilot (AFTER booking, not the wisest move, but we were so excited to find something at a good price) we discover a host of bad reviews. Oh dear. Oh well, time will tell.

24th June 2022 Bristol - Heathrow

During our trip to Scotland last month, I injured myself while trekking through the forest at midnight on my way back from a pine marten hide, tearing a ligament in my left knee, and damaging the ligament in the other too. This has resulted in me struggling to walk – or rather hobble – using a stick for support.

Heathrow
We look for wheelchair assistance on the long walk from the car park to the correct area at the airport, but find nothing. The lady at the Special Assistance Check In Desk, tries to phone for wheelchair assistance, but no-one answers the phone. She keeps trying periodically as she checks us in.

After much typing and frowning, she tells me that my Norwegian passport has flagged up the need for a visa to visit Brazil. Groan. Having checked the Brazilian Embassy website earlier this morning, I know this to be untrue. Eventually, and reluctantly, she takes my word for it and checks us in.

After one last attempt at contacting the wheelchair special assistance counter, she suggests we walk to the desk upstairs. It's another long walk and my knee is really struggling now. The queue at the desk snakes around the corner and down the wall, so we decide to head for the Fast Track security line.

Another long queue. After 45 minutes (if that is FAST track, I dread to think what the regular security queue is like!), we finally reach the conveyor belts. The American girl in front of me has been so busy chatting, that she hasn't even put her liquids in a clear plastic bag at this stage, and holds up the queue as she scrambles through her hand luggage to find various bottles and potions to go in the one bag provided. Groan. Has the pandemic caused people to completely forget airport etiquette?

We head for the Special Assistance counter, where there is another long queue, of course. They suggest I walk up to the BA Lounge. Another long walk. I work out that I have probably walked the best part of a mile by now, and doesn't my knee know it!

The girl on the desk at the lounge sorts out a wheelchair to be delivered for me. Finally!

BA Club Class Lounge
Not having been abroad for the last two years (something that has not happened since we married in 1977), we decided to treat ourselves to Business Class on the transatlantic flights, which means we have the use of BA's Club Lounge at Heathrow.

My first impression is a little disappointing, with the dining area resembling more of a school canteen than a VIP lounge. We have some snacks and a couple of drinks while waiting for the wheelchair to turn up.

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Special Assistance
Finally, a very nice young man arrives with a wheelchair for me and pushes me to a waiting buggy which takes me to the gate, where I am left to find my own way down to the plane.

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In the buggy

Thankfully I am able to bypass the long queue at the gate for priority boarding.

British Airways Club World
The arrival on board the plane makes up for the lack of service at the airport: they couldn't be more welcoming and service-minded as I am shown to my seat and my luggage stowed for me.

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The seats are nice and wide, very comfortable and the way they are positioned, offer great privacy.

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From the BA website

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As soon as we are seated, we are offered a glass of champagne.

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Apart from when eating and drinking, masks are compulsory on board the plane; it is dependent on the rules at the destination, and Brazil still has a mask mandate on flights.

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As soon as we are airborne, the steward approaches me and asks: “Mrs Howard, would you like a drink from the bar this evening?” What a difference from the service in economy – I could get used to this!

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Bacardi and Coke served in proper cut glass, with complimentary nuts

It is so nice to be able to remove the mask to drink, that I have another Bacardi and Coke for that very reason! We have become quite used to being mask-free in the UK, and I feel rather claustrophobic wearing one.

Dinner
Once again the steward arrives asking what I would like to order for dinner. It's a difficult choice, with the options being Braised beef cheeks, sweetcorn gnocchi and vegetables, or chicken, leek, and mushroom pie. I opt for the pie.

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Starter of roasted cauliflower with red pepper dip and chimmichurri. The dish is very tasty, but I do not like my food icy cold straight out of the fridge, which this is.

The pie is absolutely delicious (David tells me the beef cheeks were wonderful too), and the trio of different breads baked together makes a great accompaniment (despite the rock-hard butter). Chocolate mousse and a cheese board containing Mature Cheddar, Red Leicester, and a fig relish complete the meal. I love the way the food is brought to you on individual trays complete with white cloth and proper metal cutlery.

The lights are dimmed and we settle down to sleep. While obviously not as good as a proper bed, the flat-bed seats sure beat the (non) comfort of economy class.

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Posted by Grete Howard 09:41 Archived in Brazil Tagged flight heathrow wheelchair business_class special_assistance ba_club_world clubworld turn_left storn_ligament Comments (2)

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